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Medical Call Center Operations to Begin in the Caribbean
PORT OF SPAIN, Trinidad, June 2 /PRNewswire/ -- Consolidated Assistance
Services (CAS) announced that it has begun to offer MedStar Health Information
services through its call center in Trinidad. In partnership with FONEMED
North America, Registered Nurses will offer round-the-clock medical advice and
assistance to subscribers in the Caribbean Region by telephone and Internet.
Proven medical protocols by world famous Pediatrician, Dr. Barton Schmitt, and
Dr. David Thompson combine with the latest computer/telephone technology so
that the nurse guides callers to the right care at the right time and place.
The result is better patient access to quality medical advice, improved
employee morale and wellness, and reduced costs for insurers and others who
now pay unnecessarily when there is inappropriate care.
Roger Mahadeo, Managing Director of CAS, observes: "CAS/ Medstar aims to
extend access and to add economic value to healthcare providers and consumers
by offering MedStar primarily through insurance organizations, health plan
administrators, and employers with employee benefit schemes. MedStar can also
be branded in our clients' style, which could be a useful competitive tool to
enhance brand identity and corporate imaging."
Ken Bleakley, President and CEO of FONEMED, adds: "By including medical support in its impressive list of assistance services, CAS is opening the door to improved quality of life for residents of Trinidad and Tobago and the Caribbean Region through their sponsoring organizations. They are joining millions of people in Europe, North America and South America who are enjoying the benefits of better access to health care using information technology." About CAS (http://www.casassistance.com) MedStar signifies yet another innovative and pioneering achievement by CAS for the Caribbean, making CAS the leading indigenous Assistance Services Provider for the region. Established in 1999 in Trinidad, CAS specializes in marketing its round-the-clock services through intermediaries, providing roadside and accident case management, home assistance, medical assistance, and call centre support services.
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