URAC’s mission is to advance quality in telehealth through:
Health Call Center URAC Accreditation
URAC health call center accreditation means evidence-based measurements and developed standards to improve the quality of remote healthcare.
- leadership
- accreditation
- measurement
- innovation


URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.
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The URAC accreditation process demonstrates a commitment to quality services and serves as a framework to improve business processes through benchmarking organizations against nationally recognized standards.
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URAC accreditation requires applicants to submit policies, procedures, and other organizational information that is followed by a review.
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Once an application is received by URAC, a primary reviewer is assigned and coordinates all aspects of the review until a decision on accreditation has been determined.
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URAC’s accreditation process enables learning and compliance with nationally recognized healthcare standards and supports improvements and innovation in healthcare management and delivery.
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URAC also offers educational content, including workshops, webinars, articles, issue briefs, videos, and white papers.
- Our nurse advice line utilizes these standards and operations
Work with a URAC Accredited Health Call Center Today
Experience the benchmark in telehealth and triage standards today.