charlene brophy fonemed healthcare CEO

Charlene Brophy


Charlene Brophy is President and CEO of FONEMED. For 20 years Charlene’s dynamic leadership style has resulted in stellar company growth domestically and internationally. Charlene led the development of Fonemed’s Health Management Platform embracing technology as a means of providing scalable, sustainable and accessible care.

Charlene has been the recipient of four Business Excellence Awards from The St. John's Board of Trade, awarded the CBC Innovator of the Year by Atlantic Business Magazine in 2017 and recognized in 2017, 2018 and 2019 as a Top 50 CEO. Under her leadership Fonemed was selected as one of the 10 Best US Healthcare Solution Providers by Industry Era in 2017. She has authored and co-authored multiple publications and abstracts and has been a recognized speaker at the American Academy of Telemedicine Conference and other international events. In addition to her business commitments, Charlene has a profound sense of community. She supports and is an active board member for several non-profit organizations and is a member of two government innovation advisory councils.

kevin chief information officer fonemed

Kevin Hillier

Chief Information Officer

Kevin is a leading IT strategist with over 20 years of experience. He has worked in both public and private sectors as well across multiple industries. As CIO, Kevin oversees all operations and strategic planning for information and communications technology. He is responsible for planning and developing all administrative and clinical information systems including Fonemed’s flagship Health Management Platform.
Kevin’s career successes stem from building strong relationships and remaining focused on enabling business change through the strategic application of information and technology supports. His leadership experience ideally positions him to work collaboratively and responsively with stakeholders in support of information systems that ultimately serve the patients and families who depend on Fonemed.
Michael Weaver Doctor Medical Director Fonemed MD

Michael Weaver, M.D., FACEP, CDM

Medical Director

Dr. Weaver is a member and Medical Director of FONEMED. He is a board-certified emergency medicine physician and was the Medical Director for St. Luke’s Hospital Level I Trauma Emergency Services in Kansas City for 17 years. In addition to emergency care, he is the Medical Director of the hospital’s Clinical Forensic Care Program (caring for Sexual Assault, Domestic Violence, Elderly and Child Abuse) and VP of Clinical Diversity. He lectures and teaches extensively on healthcare topics and is a Clinical Professor in Emergency Medicine at the University of Missouri, Kansas City School of Medicine. He is currently a member of the Missouri Board of Health and Health Literacy Missouri and is currently on the Board of Directors at St. Luke’s Hospital. Dr. Weaver is one of 57 Cultural Competency Fellows, designated by the American Hospital Association and Health Research Educational Trust and was accepted into the first Disparities Leadership Program sponsored by Massachusetts General Hospital.
anna seroka sales fonemed

Anna Marie Seroka BSCN, MED, RN

Senior Vice President / Client Solutions

Ms. Seroka brings 20 years of executive business and clinical experience in both private and public health organizations to Fonemed. As an industry expert in telehealth, she specializes in strategic planning and business development. Anna is responsible for Client Solutions within Fonemed’s Business Development and Sales efforts. Anna’s expertise as a clinician and in hospital administration affords her the ability to knowledgeably address client requirements assuring affordable solutions resulting in successful deliverables and outcomes. Some of Anna’s achievements include the implementation of a state-of-the-art medical call center in Colorado, expanding service delivery from 300,000 to over 5 million lives with 110% increase in revenue. She established the first public health preparedness hot lines in the States of Colorado, Nevada and Hawaii.
Karen Todhunter Fonemed

Karen Todhunter


Karen is a Registered Nurse with close to 30 years of nursing experience. Her Teletriage career began as a nurse taking calls and has progressed to Clinical Coordinator in developing new programs such as Disease management, and now working as the Clinical Supervisor, overseeing the client operations throughout the US.
jenney penny fonemed

Jennifer Penney

Human Resources Director

Experienced Human Resources Leader with a passion for employee engagement and a people first culture. Skilled in Policy Development and Implementation, Relationship Building, Aligning HR Strategy to Business Goals, Career Development, HR Consulting, Compensation Planning & Design, Talent Management, Conflict Resolution, and Labour Relations. Strong human resources professional with a B.Comm focused in Human Resources Management and Labour Relations from Memorial University of Newfoundland. Chartered Professional in Human Resources (CPHR) and Society for Human Resource Management - Senior Certified Professional (SHRM-SCP).