What We Provide

URAC accredited Fonemed provides nurse advice line services to physician practices, benefits providers, EAPs, hospitals and clinics, universities, TPA’s, job corps centers, health crisis hotlines, distributors/resellers, case management organizations and home healthcare monitoring organizations. Our nurse advice line currently serves more than 2,300 client sub-groups throughout the U.S., Canada and the Caribbean. Our nurse advice line service has gained a client and patient satisfaction rating of more than 95%.

24/7 Evaluation

Patient symptom evaluation via the phone by specially trained licensed registered nurses

Toll-Free Number

Dedicated toll-free number with customized greeting

Health Information

Key supplementary and preventive health information


Encounter documentation for inclusion in Electronic Medical Records

Customized data gathering questions as requested

Health Management Software

Client-specific information loaded into Fonemed Health Management Software platform

Fonemed has registered nurses in all 50 states

HIPAA Compliant

All Fonemed employees have confidentiality agreements in place. No one outside of the immediate triage and reporting processes have access to any protected client health information.

Partner With Us

Our nurse advice line goal is to assist healthcare providers delivering patient-centered care benefit from increased trust from patients, improved care coordination and play a substantial role in delivering high quality care when and where it is needed most. If you are looking for a telehealth partner that can help improve your organization’s ability to deliver personalized and accountable remote healthcare in a cost-effective manner, we would love to hear from you.