What Our Nurse Line Provides

URAC accredited Fonemed provides nurse advice line services to physician practices, benefits providers, EAP‘s, hospitals and clinics, universities, third party administrators, job corps centers, health crisis hotlines, biometric monitoring, distributors, resellers, case management organizations and home healthcare monitoring organizations. Our nurse triage protocols currently serve more than 2,300 client sub-groups throughout the U.S., Canada and the Caribbean. Our nurse advice line service has gained a client and patient satisfaction rating of more than 95%.

Patient symptom evaluation via the phone line by specially trained licensed registered nurses

Dedicated toll-free nurse advice line number with customized greeting

Key supplementary and preventive health information

Encounter documentation for inclusion in Electronic Medical Records

Customized data gathering questions as requested

Client-specific information loaded into Fonemed Health Management Software platform

Fonemed has registered nurses in all 50 states

All Fonemed employees have confidentiality agreements in place. No one outside of the immediate triage and reporting processes have access to any protected client health information.

The Evolution of Nurse Advice Line and Medical Triage

Our nurse advice line goal is to assist healthcare providers delivering patient-centered care benefit from increased trust from patients and improved care coordination. Nurse advice lines play a substantial role in delivering high quality care when and where it is needed most. If you are looking for a telehealth partner that can help improve your organization’s ability to deliver personalized and accountable remote healthcare in a cost-effective manner, we would love to hear from you. Experience the benchmark of nurse triage and remote medical assistance today.