Fonemed CEO receives 5th Top 50 CEOs Award and is named to Atlantic Business Magazine Hall of Fame
Charlene Brophy, President and Chief Executive Officer of Fonemed, has been named to Atlantic Business Magazine’s Top 50 CEO’s for in Atlantic Canada for the 5th straight year and inducted into the magazine’s Hall of Fame. Atlantic Business Magazine is an award-winning leading publication that covers all areas of business within the four Atlantic provinces.
“It is truly an honour to receive this award for the 5th straight year and to be inducted into the Magazine’s Hall of Fame. Congratulations to all the recipients,” said Ms. Brophy. “The Covid-19 pandemic has made this a year like no other. I am so proud of the Fonemed Team for answering the call – literally and figuratively.”
“Our Human Resources and Information Technology groups really stepped up to make sure we had the resources we needed to respond effectively. Our support staff and registered nurses were fully engaged, responding to clinical questions and concerns from the community.”
Ms. Brophy stated, “as well prepared as we were because of our previous experience managing crisis, we were astounded by the magnitude of the demand for service. We experienced a 1500 percent increase in the number of calls in Canada alone, not to mention what was happening in the US. We onboarded more than 100 employees in just two weeks to handle the incredible jump in public health concerns coming through the nurse advice line. Receiving this recognition from the Atlantic Business Magazine is really a testament to our team of dedicated employees at Fonemed.”
Ms. Brophy thanked the many community partners who played an instrumental role in the company’s response as well as the Department of Health and Community Services for their ongoing communication and support during such a critical time.
Fonemed is a virtual healthcare company and provides nurse advice and triage to over 25 million people throughout the United States, Canada, and the Caribbean.